F&Q
How Long Does It Take To Receive My Order?
Custom Jewelry:
Because we require a mold impression for your teeth, you will first receive a mold kit we send out to you via USPS First-Class mail which you should receive 7-10 Business Days after your purchase. Once your mold impression is complete and you ship it back to us, the manufacturing of your Grillz will not take longer than 10 Business Days from the day we receive your molds. Depending on which shipping service you paid for, it will be applied to the final product shipment and you should receive it within the estimated time stated when selecting the service.
All in all, the whole process should take roughly 3-4 Weeks to have your final product on hand, assuming everything prior is done accordingly.
Non-Custom Product Orders:
These products are normally always on hand and would not take longer than 24-48 hours to package and ship out to you. We like to take a little time to re-polish the piece just in case there are any blemishes that collect over time.
There are some very rare cases that we sell a product that is no longer on hand that would require us to make and manufacture a brand new one for you. But before doing so we would contact you informing you of the case at hand to get your consent for the wait of a brand new custom piece to be made.
Does Moissanite Pass Diamond Tester?
Moissanite and diamonds have almost identical conductive properties, which is what diamond testers rely on to determine the result.
What Type Of Quality Can I Expect?
We offer high quality hip hop fashion jewelry pieces that are unique, hot, in-demand and affordable. If for any reason, you don't think your online purchase was an amazing deal, we will gladly accept your return within 30 days, grillz excluded - due to the nature of the product (mouth jewelry). Your 100% satisfaction is our goal. Join our thousands of satisfied customers.
What Is Your Return Policy?
NO REFUNDS on ALL Custom Jewelry!
ALL SALES ARE FINAL FOR CUSTOM JEWELRY!
What Do I Do If I Receive A Faulty Item?
If you receive an item that is damaged or has missing gemstones, notify us immediately via email and/or telephone to describe the damaged item along with pictures if possible. Once approved for an exchange, ship the item back to the returning address for us to inspect and fix the issue. If the defective part on the item is not fixable, we will have a new product made and sent out to you or be given store credit for the purchase value of the last item towards any item of your choosing.
Are You Guy Legit?
If by “legit” you mean “a real company,” then yes. Bling Cartel, Inc. is a real company conducting business from Raleigh, which is in Wake County, NC, in the USA. If you would like to know more, you can always get in touch with us by email.
What Happens After I Place My Order?
Once you place your order with us you will receive a shipping confirmation to your email. We will process your order/ ship out your mold kits the following business day. Once the item/ molding kit is shipped you will receive a tracking number in your email.
There are some very rare cases that we sell a product that is no longer on hand that would require us to make and manufacture a brand new one for you. But before doing so we would contact you informing you of the case at hand to get your consent for the wait of a brand new custom piece to be made.
I Ordered Gold Grillz, How Long Will It Take To Make?
Once we process and ship your molds to you we suggest you get the quickest shipping method, if in a rush. When we get your molds back, gold grillz take 5-7 business days.
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